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How Do I Update My Connected CRM in PlusThis?

Use this article to switch your CRM connection in PlusThis or connect a new CRM to your account.

Overview

Switching CRM platforms? You can easily update your connection in PlusThis by adding a new integration and, if needed, removing your old one.

Step 1: Add a New CRM Integration

  1. Click your name dropdown in the upper-right corner of your PlusThis account

  2. Select Manage Account

  3. From the left-hand menu, click Account Integrations

  4. In the center of the page, under Add an Integration, click “Create a new account here”

  5. On the next page:

    • Select the CRM you’d like to connect

    • Enter a name for the integration

    • Choose your payment method

  6. Review the total due today and your new billing date, then complete the setup

Migrating from One CRM to Another (Recommended Option)

If you need to copy or rebuild existing tools, we recommend:

  • Setting up a second integration instead of replacing your current one

  • Keeping both CRMs connected during your migration

This allows you to:

  • Access and replicate your existing tool setups

  • Ensure a smoother transition without losing configurations

Note: During this time, you’ll be billed for both integrations. Once your migration is complete, you can cancel the old CRM connection.

If You Don’t Need to Migrate Tools

If you’re starting fresh and don’t need anything from your current setup:

  1. Follow the steps above to create your new CRM integration

  2. Once complete, proceed with canceling your old account

Step 2: Cancel an Existing CRM Integration

  1. Confirm you are on the correct integration:

    • Click your name dropdown and verify the active account

  2. Click your name dropdown again and select Manage Account

  3. From the left-hand menu, select Account Settings

  4. Scroll down to find the Cancel Account button

  5. Click the button and follow the prompts to complete cancellation

Additional Notes

  • PlusThis allows multiple CRM integrations under one login

  • You can switch between integrations at any time during your transition

  • Canceling an integration will stop future billing for that specific connection

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