Overview
When building a Zoom tool in PlusThis, the available options are based entirely on how your meeting or webinar is configured in Zoom.
If certain settings are not enabled in Zoom, related options will not appear in the PlusThis tool builder.
Why Options Are Missing
PlusThis pulls available configuration options directly from your Zoom setup.
This means:
If a feature is not enabled in Zoom, it will not be available to select in PlusThis
The tool builder will only display options that are supported by your current Zoom configuration
Common Example: Registration Options
A common scenario is missing registration-related options, such as:
“Store the Webinar Join Link Here”
If you do not see this option, it typically means:
Registration is not required for your meeting or webinar in Zoom
Zoom is not generating unique join links per registrant
Because of this, PlusThis has no data to store, so the option is hidden.
How to Fix It
To make missing options appear, update your settings directly in Zoom.
Step 1: Update Your Zoom Settings
Log into your Zoom account
Open your meeting or webinar
Enable the required feature (for example: Registration Required)
Step 2: Rebuild Your PlusThis Tool
After updating your Zoom settings:
Return to PlusThis
Create a new tool from scratch
Select your updated meeting or webinar
⚠️ Important: Existing tools will not automatically update with new Zoom settings. You must rebuild the tool to see newly available options.
Additional Example: Field Mapping
When using Zoom tools in PlusThis:
Field mapping works in both directions:
Your CRM → Zoom (for registration)
Zoom → Your CRM (for attendance data)
PlusThis only maps:
First Name
Last Name
Email
Ensure these fields are properly populated for successful data syncing.